1pra's structural commitment

Responsible Gambling at 1pra: bet responsibly

Sports Betting is entertainment. 1pra takes that seriously — with real control tools, 24/7 support in Portuguese, and a responsible gambling policy built to protect you, not just to check a regulatory box.

Law No. 14.790/2023 Valid in Brazil 24/7 Support in PT
"Betting is fun — when it stays under your control."

1pra provides the tools you need to stay in balance: set limits, take breaks, review your history, and ask for help when you need it. All within the platform, no hassle.

Configurable limits Session Pause Self-exclusion Full history

What 1pra offers for responsible gaming

Six features available to all users, directly in the account dashboard — no need to contact support to activate them.

Deposit Limits

Set a daily, weekly, or monthly deposit cap directly from your account dashboard. Decreases take effect immediately. Increases have a 24-hour waiting period — an intentional buffer that gives you time to reflect before raising your betting volume.

Session Pause

Pause account access for 1 hour, 24 hours, or 7 days with a single click — no need to contact anyone. During the break, login is blocked and promotional notifications are suspended. Useful when you feel you're betting on impulse and want to step back.

Self-exclusion

Block your account for 30, 60, 90, or 180 days — or permanently. During that period, you cannot create a new account, reverse the exclusion, or receive promotional offers. Any available real-money balance is returned after identity verification.

History & Time Awareness

Access your full history of bets, deposits, withdrawals, and total session time directly from the dashboard. Seeing the real numbers — how much was deposited, wagered, and spent in the month — is one of the simplest and most effective ways to keep perspective on your own behavior.

Specialized 24/7 support

The 1pra support team is available 24 hours a day in Portuguese — via chat and WhatsApp. Our staff are trained to handle problem gambling situations confidentially and without judgment, offering guidance and referrals to help resources when needed.

Mandatory age verification

Registration at 1pra is restricted to users aged 18 and over with a valid CPF. Identity verification (KYC) confirms age before withdrawals are enabled. Accounts identified as belonging to minors are closed immediately and reported in accordance with Brazilian law.

What responsible gambling means — and why it matters

An honest look at betting, risk, and balance.

Responsible gambling isn't a phrase invented to meet regulatory requirements. It's a genuine stance toward a product that, like any form of entertainment involving money, can stop being fun and start becoming a burden — when control is lost. 1pra believes that betting on the Brasileirão, the next UFC card, or the Superliga de vôlei can be a truly enjoyable experience for fans who know the sport and follow the game closely. And it also believes that only works well when the person is in control of their own decisions.

Responsible gambling starts before you deposit your first BRL. It starts with the decision to treat betting as entertainment — the same way you budget how much you'll spend on a concert, a football ticket, or a dinner out. It's not about how much you deposit, but about being clear on how much you're willing to lose without affecting your monthly budget. When that mindset guides your decisions, betting stays in the right place: a way to engage more deeply with the sport you already love, with the chance of winning something on top.

1pra builds its responsible gaming tools with this principle in mind. Deposit limits aren't just a regulatory checkbox — they're a way for you to formalize, within the platform itself, what actually makes sense for your real budget. Session breaks aren't a punishment: they're a safety switch available for when you notice you're betting differently than you planned. Self-exclusion exists because, for some people at certain moments, the best decision is to remove access entirely.

Problem gambling doesn't emerge overnight. It usually starts with subtle behavioral shifts: betting to recover a loss rather than for fun, gradually increasing the amounts wagered, hiding from family and friends how much is being spent, or feeling anxious when betting isn't possible. These are warning signs — not signs of weakness, but signs that something has changed in your relationship with gambling. Recognizing them early is what allows you to act before the impact grows.

1pra provides a simple self-assessment tool further down this page — a series of questions based on recognized criteria for identifying problem gambling. It's not a diagnosis, but it's a starting point for thinking honestly about your own behavior. If your answers raise concerns, 1pra's support team is available 24 hours a day for a confidential conversation. External support resources are also available in Brazil — such as CVV (188) and the CAPS (Centro de Atenção Psicossocial) in your city — for those who need specialized help.

For those with children or teenagers at home: online betting platforms, including 1pra, are prohibited for users under 18. Talk to young people about this, set up parental controls on shared devices, and keep your login credentials secure. If a minor has accessed 1pra without authorization, contact support immediately — the account will be closed and the data handled in accordance with the law.

1pra operates under the regulatory framework of Law No. 14.790/2023, which establishes specific responsible gaming obligations for betting platforms in Brazil. We meet and exceed these requirements because we believe the product's long-term sustainability depends on users who bet within their means — not on users who bet more than they should. That alignment of interests is genuine: 1pra wants you here ten years from now, not to see you exhaust your resources in ten days.

Core principle: Betting should come from money you can afford to lose without affecting your essential expenses — rent, food, monthly bills. Never bet money you need for something else. If that line has been crossed, it's time to take a break and talk to someone.

How to set limits on 1pra

A quick guide to activating the responsible gaming tools in your account.

1
Access the account dashboard

Log in to 1pra on your phone or computer. In the top-right menu, click your name or profile icon to open the account panel.

2
Go to "Responsible Gambling"

In your account dashboard sidebar, find the "Responsible Gaming" or "Limits & Protection" section. All tools are centralized there — limits, session break, self-exclusion, and history.

3
Set your deposit limits

Choose the period (daily, weekly, or monthly) and enter the maximum amount that fits your budget. Click "Save" — reductions take effect immediately. Increases have a 24-hour waiting period.

4
Activate a break or self-exclusion if needed

If you need a break, choose "Session Pause" (1h, 24h, or 7 days) or "Self-Exclusion" (30 to 180 days, or permanent). Activation is immediate and cannot be reversed during the chosen period.

5
Check your history regularly

Under the "History" tab, you can see everything: deposits, withdrawals, bets, amounts, and session time. Checking the real numbers periodically is the simplest habit for keeping perspective on your own behavior.

6
Contact support if you need help

If you have questions about the tools or want to talk about responsible gambling, support is available 24/7 via in-platform chat or WhatsApp in Portuguese — confidential and non-judgmental.

Tools in detail

What each tool does and when to use it.

Deposit limit
Configurable at any time

Sets the maximum amount you can deposit within a given period. Reductions take effect immediately; increases have a 24-hour waiting period. Useful for setting a monthly betting budget and avoiding impulse overspending.

Session Pause
1h · 24h · 7 days

Temporarily blocks account access. Use it when you notice you're betting differently than planned — after a losing streak, on impulse, or at times you wouldn't normally bet. A break gives you space to recalibrate.

Self-exclusion
30 · 60 · 90 · 180 days · Permanent

Closes account access for a set period or permanently. Irreversible for the chosen duration — by design. Recommended when a session break is not enough or when you recognize that you need a longer time away from the betting environment.

Loss limit
Daily · Weekly · Monthly

Sets the maximum net loss allowed within a given period. Once the limit is reached, new bets are blocked until the next period — preventing a losing streak from exceeding what you considered acceptable before you started betting.

Warning signs worth paying attention to

None of these behaviors define who you are. But recognizing them early makes a real difference.

Betting to try to recover lost money rather than for fun — what specialists call "chasing losses."

Gradually increasing bet amounts to feel the same excitement that smaller bets used to provide.

Hiding from friends or family how much you're betting or spending on the platform.

Using money set aside for essential expenses — rent, groceries, fixed bill payments — to make deposits.

Feeling irritable, anxious, or restless when you're unable to bet or when you have to stop.

Spending far more time betting than you planned — including at unusual hours or during work.

Having tried to cut back or stop betting multiple times without being able to stick to the decision for long.

Skipping social activities, meetups with friends, or family time because of betting or its financial consequences.

If you identified with two or more of these signs, that's not something to be ashamed of — it's information. The next step could be activating a session break right now, having a confidential conversation with 1pra support, or reaching out to a specialized support service. The full list of resources is at the bottom of this page.

Quick self-assessment

Answer honestly. This isn't a diagnosis — it's a starting point for reflecting on your behavior.

Have you ever bet more than you planned in a single session?

Have you ever used money set aside for other purposes to make deposits?

Have you ever tried to recover losses by placing new bets right away?

Has someone close to you ever expressed concern about how much you bet?

Do you find that betting affects your mood or daily routine when you're unable to place a bet?

Support resources in Brazil

Organizations and services available for those who need help — all free and available in Brazil.

CVV — Centro de Valorização da Vida
Free call · 24h

CVV offers free, confidential emotional support by phone at 188, available 24 hours a day. Recommended for moments of crisis, distress, or emotional suffering related to any situation — including problems with betting.

CAPS — Centro de Atenção Psicossocial
SUS · Free

CAPS are SUS centers present in hundreds of Brazilian municipalities, offering free psychosocial support for people with behavioral dependencies, including pathological gambling. Find your nearest CAPS at gov.br.

Gamblers Anonymous Brazil
Support groups · Free

A 12-step program designed specifically for people with gambling problems. In-person and online support groups available across Brazil. A confidential, non-judgmental environment built on shared experience among people who have been through the same situation.

1pra Support — 24/7 in Portuguese
Chat · WhatsApp · Confidential

If you'd prefer to start by talking to someone on the platform itself, 1pra's support team is available 24 hours a day in Portuguese. All conversations are confidential — with professionals trained to listen, guide, and refer you to the right resources based on your situation.

Protection for minors

How to keep children and teenagers from accessing betting platforms.

Betting is prohibited for anyone under 18 in Brazil, pursuant to Law No. 14.790/2023. Although 1pra registration requires a CPF and age verification, it's important for parents and guardians to take additional steps on shared devices at home.

Protect your credentials: never save your betting account password on devices used by children or teenagers. Enable two-factor authentication (2FA) to make unauthorized access harder.

Parental controls: Android and iOS systems offer parental controls that allow you to block access to specific websites and restrict app installations. Set these up on your children's devices.

Open conversation: talk to teenagers about Sports Betting — what it is, how it works, and why it has an age restriction. Preventive information is more effective than silent blocking.

Access detected: if a minor has accessed 1pra, contact support immediately via chat or at contato@1pra.net. The account will be closed and the case handled in accordance with applicable law.

Regulatory commitment

1pra operates under Law No. 14.790/2023 and complies with all responsible gambling obligations required by the Ministry of Finance. Our practices are regularly audited to ensure compliance with Brazilian consumer protection standards. Also see our Terms and Conditions and the Privacy Policy.

FAQ — Responsible Gaming

The most common questions about the protection tools available at 1pra.

No. Self-exclusion is irreversible for the duration of the chosen period — by design. This is an intentional safeguard: if it could be cancelled at any time, the feature would lose its effectiveness precisely when it matters most. When requesting self-exclusion, you choose the timeframe (30, 60, 90, or 180 days, or permanent) with the understanding that your account cannot be reactivated before it expires. Once a temporary exclusion period ends, you will need to contact support to reactivate your account, including a confirmation that you are ready to return to betting responsibly.

Your available real-money balance (excluding bonuses with incomplete rollover) is returned after identity verification, via Pix or TED to the account holder's registered bank account. The refund process begins once the self-exclusion request is confirmed by the system and is typically completed within 5 business days. Any bets active at the time of exclusion are settled normally; the outcome is credited or debited and the final balance is made available for withdrawal before the full block takes effect.

Yes. In addition to deposit limits, 1pra offers loss limits — which set the maximum net loss accepted within a given period (daily, weekly, or monthly). Once that threshold is reached, new bets are blocked until the next period begins, regardless of the available account balance. You can set both limits at the same time in the responsible gambling panel. Reductions take effect immediately; increases have a 24-hour waiting period.

1pra monitors usage patterns that may indicate at-risk behavior — such as sudden increases in bet amounts, placing bets immediately after losses (chasing losses), unusually long sessions, or frequent deposits within a short timeframe. When the system detects these patterns, it may trigger in-platform alerts, send an email notification, or have the responsible gambling team reach out proactively. In high-risk cases, 1pra may apply temporary restrictions while contacting the user to assess the situation.

1pra's support team maintains complete confidentiality in all responsible gambling conversations. You can access the in-platform chat — available 24/7 — and simply say that you'd like to talk about your betting or that you're concerned about your behavior. No detailed explanation is required: the team is trained to guide the conversation in a structured, non-judgmental way. If you prefer, you can send a written message describing your situation and receive a reply through the same channel. No information shared through responsible gambling support is used for marketing purposes or shared with third parties.

Bet on 1pra your way — in control

Create your account for free, set your limits before your first deposit, and bet on the Brasileirão, UFC, Superliga, and over 40 sports knowing that protection tools are always within reach.

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